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Once installation is completed, a service contract is offered to the client.

RGR contact sites in advance to agree a mutually beneficial time for the service work to be carried out. The frequency of service depends on how busy the site is and on the location, but also on the unit installed & the site’s requirements.

While on site, RGR’s engineers will often carry out additional training – which is imperative to ensure proper maintenance is maintained in sites with a high turnover of staff.

Following each service a report on the condition of the unit, including our findings and recommendations, is emailed to the client & a copy stored in RGR’s client database.

RGR run a 24/7 emergency call out service covering the whole country to make sure your premises are always in good operative order.