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What does a Service Involve?

The servicing of commercial kitchen grease traps is usually arranged through a yearly contract with RGR Facilities. A service frequency is agreed in advance with the client, dependant on their requirements. This typically includes between 2 and 4 planned maintenance visits per site, each year.

Over the course of a service visit, RGR’s grease trap engineer will spend around an hour on site. During this time, they will carry out a deep clean of the grease trap, and using a wet vac, will remove any fat, oil, grease and effluent that has built up inside the machine. All parts are tested to ensure they are in good operative order. Any parts in need of replacement will be changed, and all collected waste disposed of under license.

Once a deep clean of the grease trap has been completed, the engineer will carry out several tests to ensure it is fully functional, and that no obstructions or blockages have begun to form in the pipework around the grease trap. If more extensive work is required, RGR will return to the client with a quote, requesting permission to proceed.

While on site, RGR’s engineers will check that the grease trap is being properly maintained. Although RGR offer training on daily maintenance upon installation of a grease trap, staff turnover in the restaurant industry is high, and not all units RGR service will have been supplied & installed by us. Regular service visits present RGR an opportunity to monitor how well the grease trap is faring, whether staff are maintaining it properly, and to offer additional training if required.

Following each service, a member of the RGR team will contact the client to provide a job sheet, detailing the work carried out, any remedial work required & any additional parts used.